Many seniors resist going into assisted living facilities, nursing homes, long-term care facilities, and the like not because they will have to downsize or give up their autonomy, but rather because they will lose the connections they have with their community and with friends and family. One of the biggest problems facing seniors as they age is isolation and loneliness. When friends die, family moves away, and mobility issues arise, seniors are often left alone. Luckily, in the 21st century, technology is changing all of that.

Symtech Solutions has been on the cutting-edge of introducing telecommunications and life safety communication systems into the healthcare industry since 1982. From nurse call systems to digital whiteboards and wearable panic buttons, our team has innovated throughout all of the changes in the healthcare industry to improve patient care and the efficiencies of healthcare providers, while keeping both patients and providers safe. Our rapid response monitoring systems are able to help healthcare providers continue to provide exceptional care, while ensuring residents’ needs are taken care of as well. Below, we’ll take a look at one of our offerings, the Family and Friends Connect Module, that is using technology to ensure you stay connected with your family in residential care facilities. Call us today to get started!

TECHNOLOGY & VIRTUAL VISITS

Many people have a love/hate relationship with technology. It’s great when it works, but when it doesn’t work, it can be completely frustrating. That being said, most of us would not want to go without a cell phone, a GPS navigation system on our phones, or a computer. These technologies have changed the way we live and how we do things for the better for the most part.

One way that we here at Symtech Solutions has seen a positive change is in teleconferencing. Being able to talk and see someone with just an internet connection has been a lifesaver for many, including those in assisted living facilities. One thing that COVID-19 has done is accelerate the use of this technology and make it mainstream. From holding work teleconferences and meeting friends virtually for coffee to holding church services remotely, teleconferencing is a powerful technology that has the power to impact millions of lives. Now, almost everyone has an account through some provider where they can talk to their friends and family virtually.

Symtech Solutions now offers an interactive friends and family teleconferencing module using our patient whiteboards that are installed in hospitals, nursing homes, and more to help patients stay connected with their families. One of the many benefits of this system is that no outside equipment is needed, such as a camera or a microphone; it all uses our whiteboards that many top healthcare systems already use for their internal communication needs. With just one touch, the patient can connect with their family who will have the access information sent to them for their electronic device.

When residents use this technology for the first time and see their family who could be miles away, the smiles they give are priceless. Not only are these virtual visits important during a crisis, such as COVID-19, but they are also important during your family member’s entire stay at assisted living. This is a superb way to stay in touch when you do live miles away. Plus, it helps to eliminate fear and anxiety from relatives who have been barred from the assisted living facility during a pandemic. We’ve found that this has significantly reduced loneliness by residents.

In addition, we’ve also found that friends and family are more likely to “see” their relatives when they don’t have to go to the facility itself in person. We understand that making time to drive down can be a burden on busy families. Using digital whiteboards is easy and can be done quickly. Just checking in with your family member for 10 minutes can make a big impact on their day.

CHOOSE SYMTECH SOLUTIONS TODAY FOR YOUR VIRTUAL HEALTHCARE NEEDS

Before COVID-19, people were beginning to feel disconnected from their friends and families due to social media and “friends” on Facebook. During COVID-19, isolation was thrust upon many who then began to show signs of depression and anxiety. As the United States begins to open up, we can use technology to our advantage and grow with it. By connecting with others virtually, you can still show how much you love them even from afar. In fact, it’s now more important than ever to stay connected using any way you can.

Symtech Solutions wants to remind everyone that life is precious, as we’ve seen with COVID-19. You only have so many days on this earth, and in those days, family, friends, and relationships come first. By using our tools, you can ensure you maintain your relationships even when circumstances are against you.

Symtech Solutions has evolved since 1982 to keep up with the changes in the healthcare industry. By leveraging technology, we’ve implemented rapid response systems such as infant security, wearable panic button, wireless emergency call systems, wander management systems, locating and tracking systems, and more to help healthcare providers improve patient care, save time, and save money. With our technology, your providers will have more time for what matters — chats about the weather and real connecting time — rather than time spent looking for equipment.

Our Acuity systems are a wireless nurse call system that improves patient care immensely. Patients can conveniently call for help when they need it, and our rapid response system alerts nurses who can then respond accordingly. All of our technology systems integrate with one another, meaning you can have our RTLS tracking system, digital whiteboards, public address system, infant security, and more through one platform and provider, making it super simple to manage. Acuity can also be integrated with tablets, smart phones, pagers, and more, improving the convenience to providers.

Our overall mission is to improve patient care and provider satisfaction. Burnout can be a real problem for providers, so by making their jobs easier, they are less stressed and can put more energy into their patients. One thing that Symtech Solutions offers that many others do not is 24/7 help. We understand that if a system goes down, you need it fixed ASAP. You simply call our hotline. We can walk you through some of the troubleshooting issues, or send out one of our system-certified technicians to offer repairs. Our mission is to take care of providers’ needs, so they then can provide for patients’ needs. Call us, or sign up for a webinar to see our products in action today!