There are many working pieces to the puzzle of healthcare environments — so much so that larger facilities, such as hospitals and medical centers can have systems that would be virtually impossible to see the pieces come together. In healthcare, the piece that is of utmost concern is patient care, which is what all of the other pieces work together towards.

Symtech Solutions offers reliable and consistent telecommunications and life safety communication systems for healthcare facilities. Our mission since our inception in 1982 has remained the same: to provide the best communication tools to improve patient care and provider efficiency, health, and well-being. Healthcare and the healthcare environment is a demanding one, and we’re here to leverage technology to create solutions to some of the biggest problems faced by healthcare providers today. Below, we’ll take a look at how emergency call systems can cut down on the demands of COVID-19 on providers in a healthcare facility. Contact us today to learn more!

If you’ve ever been in an emergency room, you’ve probably seen what kind of hectic environment it can be, especially when a patient’s life is on the line. You can also probably see how easy it is to misplace equipment and lose track of patients and even providers. Luckily, there are solutions, the main one being the implementation of Real Time Locating Systems (RTLS). These systems are amazing in their power and their abilities, and the technology is evolving so rapidly that more features are being released it seems like daily. The power of RTLS technology is that you can track staff, patients, and equipment as they hustle about your healthcare facility, from heading down to the lab to heading up the testing center.

The implementation of RTLS technology is surprisingly simple. Tags are carried by patients and staff and stuck on equipment with location devices. A network of sensors in rooms and corridors read the signals from these devices and relay the information to a computer that then tells the location of each person or object. But that’s only the tip of the iceberg. There is more, much more.

Automation at its Finest

With Jeron’s Nurse Call Systems, providers and caregivers are automatically checked in and out of rooms as they enter and exit. This turns off the response light on the nurse call system and clears any call requests from that patient. Previously, this took time (and memory) of providers to remember to turn off the request on the nurse call system and log that they helped a patient. Here, the time is saved and an accurate log of provider care is automatically recorded. Staff can easily communicate with them as well, knowing where they are at, without paging them. With the EIS Logging and Reporting Option, the staff interaction is logged with a clear record. In the past, all of this had to be done manually, and if the provider got busy, care visits were often stepped. In today’s world, providers cannot afford to miss these steps for liability reasons.

To recap, with Symtech Solutions’s automation of nurse calls systems:

• Providers are automatically registered as having entered the room
• The dome light outside of rooms lights to indicate their presence
• Routine patient calls are cleared
• The provider’s location is registered in case they are needed
• Routine calls from patients’ rooms are upgraded to staff emergency calls
• Flexible staff assignments

One can easily see the cost and time savings here automation brings to the healthcare industry and patient care. With COVID-19 and other high-need and high-demand environments, automation can help manage high patient call volumes, staff distribution, and locate biomed equipment instantly — all important in a pandemic environment and conditions.

COVID-19 took everyone by surprise. Yet, in typical American fashion, we rallied, and for the most part, patient care did not suffer during the pandemic. In fact, not only did we adapt, but we’ve grown in care and began using technology to expand healthcare services even more.

Symtech Solutions has partnered with Jeron Electronic Systems to bring our healthcare providers automation solutions that will make their lives easier. Wireless emergency nurse call systems have improved patient care considerably. Yet, there is always room for improvement, and as technology evolves, so too will the products and services that only continue to help our healthcare providers serve their patients well.

Since 1982, Symtech Solutions has been partnering with companies and local healthcare facilities to offer a myriad of communication and safety devices. In addition to our emergency nurse call systems, we also offer digital whiteboards, Mimo Touch-free Temperature Screening Kiosks, electronic wayfaring systems, infant security, and RTLS locating and tracking systems. We personalize our solutions to meet your needs, so oftentimes, no two systems are the same for different healthcare facilities. All of our solutions can be integrated, meaning our Acuity nurse call system can be integrated with our digital whiteboards and wandering management systems. This allows you to only have one provider and have all of the data reports you need in one centralized location. We have decades of experience in providing you with the solutions you need.

In addition, we offer 24/7 customer support and tech services. We understand that if you have a problem, you need a solution fast. After all, lives are on the line. We have a fleet of fully equipped service vehicles to serve you. We also offer training on all of our equipment, so you’re not left in the dark once you order. We want to ensure our equipment satisfies your unique needs and that you are adequately prepared to leverage the tools to perform these necessary processes. We’re just a phone call away when you need help.

Symtech Solutions now offers webinars where you can learn about all of our healthcare communication tools and see them in action for yourself. Visit our site for more information and to sign up today!