Many patients are concerned that their personal health information may be accessed. This can make them weary of technology, such as digital whiteboards. Even with HIPAA, patients may still not trust tools that can help improve patient care.
Symtech Solutions is a family-owned company that offers many different types of life safety communication systems, including wireless phones for staff members, infection control solutions, and PA systems. Below, we'll examine how digital whiteboards protect patient information. Contact us to get started today!
Secure Servers
Our digital whiteboards uses Linux servers due to their open-source operating system, durability, and efficiency. The servers can be hosted on the cloud or can be on-premise. When the server is secure, all of the devices and their information that is used are secure as well.
Video Conferencing Security
For our digital whiteboards, Jitsi is used for video conferencing, which can be app based or browser based. For internal calls (staff to staff or patients) within the facility, an “inside the firewall” version is used in order to keep information safe. For external calls (patients calling family or friends) such as video chat, a cloud-based version is used. Jitsi is a video conferencing software company that is fully HIPAA compliant.
Encrypted Patient Data
No patient data is stored on our servers. All data that is received is encrypted. This can also be done at the database level. For example, some database software can provide application-level encryption. At operating system level encryption, a key or passphrase is entered by an operator to gain access to encrypted data transparently. This ensures that all patient data at a healthcare facility is secure. Furthermore, when entertainment apps like Netflix, Gmail, Pandora, and more are being used by the patient on tvs and tablets, their login credentials can be erased when discharged.
Special Displays of Information
Patient information is displayed in a HIPAA-compliant format. Information can be customized to further patient privacy, for example removing patient initials. Outside the patient room, information has more restrictions to what can be displayed, as well as different formatting rules. Desired patient information is double checked for compliance before applying the changes to the digital whiteboards.
CHOOSE SYMTECH SOLUTIONS TODAY
Most healthcare facilities take patients' privacy extremely seriously. They do everything they can to protect their patients' data and only give out the information to authorized parties. Healthcare facilities understand the sensitive nature of this, which is why many invest in computer security and controls for extra protection.
Symtech Solutions offers customized life safety systems for hospitals, long-term care facilities, nursing homes, senior living facilities, and more. We are constantly innovating in order to stay abreast of technology so that patient care continues to be the best and staff continue to serve their patients without getting burnt out. From nurse call systems to digital whiteboards, our offerings run the gamut. Reach out to get started with us today!