Voice assistants are devices that allow users to interact with technology using their voice. They are designed to recognize and respond to questions and commands and can be used to control smart devices and access information. Voice assistants are becoming increasingly popular, as they offer a hands-free way to interact with technology and the world around us.
While most voice assistants are used in everyday households for simple tasks and other benefits, did you know that this technology can be just as useful for hospitals and other medical care facilities? This is especially true for medical care facilities that focus on elder patient health, as many of these individuals can no longer adequately access standard nurse call systems whenever assistance is required. Without a sufficient voice assistant, your staff may run the risk of missing an important alarm informing them about a specific patient’s needs, which can lead to drastic consequences that negatively impact patient health.
To avoid complications and to help hospitals and healthcare facilities improve their overall nurse call systems, the team at Symtech Solutions has developed an excellent HIPAA-Compliant Voice assistant that will offer your staff and its patients a tremendous amount of assistance and benefits. This device will truly change the way that your facility operates, as it will increase patient awareness, while also combating the negative effects of standard alarms such as alarm fatigue. If you are interested in purchasing this style of system for your staff, visit our website or contact us to learn more today!
Our HIPAA-Complaint Smart Voice Assistance
HIPAA-compliant products are those that have been tested and approved by the Health Insurance Portability and Accountability Act to ensure that they meet the necessary standards for protecting patient information. This includes products like software, hardware, and services that are designed to safeguard patient data from unauthorized access, use, or disclosure. Some common features of HIPPA-compliant products include encryption, data security controls, and audit trails. These products are essential for healthcare organizations that need to comply with HIPAA regulations and protect the sensitive information of their patients.
Our Smart Voice Assistant is designed entirely with this in mind, as we want to ensure that your healthcare facility complies with important rules and regulations, while still benefiting from everything this technology has to offer. In addition to accounting for HIPAA compliance, we placed great focus on establishing a voice assistant that improves and does not take away from the already busy schedule nurses and other healthcare professionals face daily.
How Our Voice Assistant Helps
Nurses have to focus on what may feel like a thousand different tasks during the entirety of their shift, so much so that it can become overwhelming and challenging to keep up with patient needs. This can lead to negative effects such as alarm fatigue, which in essence make it so that nurses become accustomed to alarms and no longer properly react when one is going off.
While this is just one of the many challenges that nurses face, we have developed a tool that is here to help combat the many difficulties that make patient care a constant uphill battle. Our smart voice assistant can help in many ways, including:
- Gives residents access to call for help — Residents can call for help at any time by verbally saying “Help!” This will send an alert through your hospital’s acuity system, informing their designated nurse or the closest one to them.
- Resident check-ins — Check-ins can be done verbally and passively, which is especially helpful when patients are extremely sick and at high risk for exposure.
- Set reminders — Whether for the patient or nurse, our voice assistant allows you to set reminders hands-free, offering a simple way to stay up to date on important information, tasks, and so on.
- Ask questions — Gives access to your patients to ask questions about important medical care, medication, or general questions about anything.
- Brings the intelligence of smart technology to every patient — Although not every patient may take advantage of such useful technology, it is important to still provide them access to tools that will help them throughout their stay in your facility.
Changing Traditional Nursing Processes
By providing nurses with an additional point of contact for patient communication, you are helping to improve their overall performance and patient attentiveness. While your current nurse call system may have implemented alerts, reminders, and other benefits, most traditional technology does not offer a diverse range of applications and products to constantly keep staff aware and alert to patient needs. As mentioned, there are many problems that can arise with standard alert systems, as they do a poor job of diversifying the types of alerts nurses receive, leading to issues such as alert fatigue. On the other hand, our voice assistant was made to work well with other technology such as smartwatches and phones, as alerts can be sent directly to these wearable devices so that nurses can tend to a patient’s needs as soon as possible!
Combine With Our Other Systems
One of the best things about our voice assistant is that it can be successfully combined with all other aspects of our Acuity Wireless Emergency Call — the most advanced and cost-effective UL-certified wireless nurse call system. In addition to our voice assistant, you can take advantage of our nurse call system which offers tremendous benefits, starting with its wireless approach!
Other great features include:
- Call Assurance LED — Indicates that help is on the way
- Hidden Staff Assist Button — Lets caregivers summon immediate staff support
- Cancel Button — Allows staff or residents to cancel the alarm
- Aux Alarm or Extra Call Cord Input — Provides flexibility for a second bed or alerting of bed exit, IV Pump, ventilator, and other safety devices
- Customized Labeling — Facilitates personalized faceplates with instructions or branding
- Call Cord — Can be used for traditional bedside nurse calls or auxiliary alarms
- Help — This button notified and summons assigned or the nearest staff
In addition to our nurse call system, our voice assistant also pairs perfectly with our fall prevention and detection smart lamp. This technological product works well for helping staff and patients detect or inform about a fall, as it can:
- Automatically sense when a resident gets out of bed and turns on the lights
- Detects when someone has fallen and verbally confirms with the resident if they need help
- Resident check-in can be done passively when the system detects the resident getting out of bed
- Alerts can be sent to mobile devices and Acuity master stations
- Smoke, air quality, and temperatures are built into each light
- No cameras and no wearables necessary to detect falls
In combination, all three of these technologies work wonders for improving nurse performance and patient care, and we would love nothing more than for your facility to take advantage!
CALL SYMTECH SOLUTIONS TODAY
If you are interested in improving your facility’s operations for the better, by using a HIPAA-compliant voice assistant, look no further than working with Symtech Solutions. If you want to learn more about what we do and what we can offer you, visit our website or contact us today!