Technology You Should Incorporate Into Your Healthcare Facility in Order to Improve Patient Experience

Technology You Should Incorporate Into Your Healthcare Facility in Order to Improve Patient Experience

No matter what type of healthcare facility you operate, from a hospital to a senior living center, patient care is at the forefront of everything you do and every decision you make, from hiring staff to the food you purchase for your patients. There are only so many hours in a work day in order to accomplish all of the tasks necessary for patients, so when your healthcare facility can use technology in order to improve patient care, it should most definitely be embraced.

Symtech Solutions offers a plethora of life safety communication systems to meet your needs, from nurse call and digital whiteboards to contactless temperature screening kiosks and infant security. Since 1982, we’ve been incorporating all of the latest technology into our offerings so that you can maximize your efficiencies and improve patient care. Below, we’ll go over some of the technology we are offering that you could incorporate into your healthcare facility in order to improve patient experience. Contact our team to get started today!

Digital Whiteboards

Whiteboards came into use in hospitals for the express reason of staff communication. Originally called grease boards, these were first employed in operating suites in order to communicate to staff who was going where and which patients were headed to which rooms. These were soon adopted by nurses in order to communicate shift change notes. However, traditional dry erase boards are limited since they have to be manually updated.

Luckily, digital whiteboards have largely addressed the frustrations and the limitations of dry erase boards. This new technology is able to hold much more patient information and have it readily accessible quickly. It’s much easier to update and display changes to patients’ statuses, and they are much easier to use (no more searching for the dry erase marker). Hospital whiteboards are one easy technology you can incorporate into your healthcare facility in order to improve patient experience.

Resident Tablets

If you face an extended hospital stay, you are probably dreading it. In the past, patient rooms had one old TV that did not have any great channels to watch. Besides that, it was whatever you brought to occupy yourself. Luckily, with the emphasis on patient care, the experience in hospital rooms has been revamped as well. One of the newest technologies to be adopted in hospital patients’ rooms is resident tablets. These tablets serve as a great source of comfort to many. They can play music, stream your favorite TV series, allow access to the internet, and can allow for virtual Zoom meetings with loved ones. Plus, many also allow the patient to access doctor’s notes so that they can see things such as the results of their latest blood test, for example. This makes communicating between doctors, nurses, and patients easier, too.

Resident tablets are also making waves as permanent additions to senior living facilities. This allows residents to have their own tablet for their use that offers many of the same functions as a tablet used in a hospital would. They help residents fall asleep at night to the sound of ocean waves or watch TV whenever they want. Ask a Symtech Solutions representative about the possibility of implementing resident tablets to improve patient experience into your healthcare facility today!

Interactive TVs

Interactive TVs function very similarly to tablets. They serve to entertain the patient, as well as provide access to many different apps that will allow them to be proactive with their healthcare needs. One such app is the Rx Search App. This app allows patients to identify their prescription medications visually. There is also a patient education feature where the patient can learn about all of the possible side effects, recommended dosage, and the like.

Another app sends quick reminders to patients of the time that they need to take their prescribed medications. Symtech brings your healthcare facility the latest in interactive TV technology. For patients who have mobility issues, these devices can make all the difference in the world. Your residents and patients will appreciate interactive TVs, and you’ll see an improvement in your HCAPHS 5-Star Rating and other patient care scores. Call to learn more today!

Wireless Pendants

Wireless pendants, or wearable panic buttons, are being employed increasingly in healthcare facilities across the United States. This is in response to the increase in workplace violence. These pendants are easily worn by healthcare staff and are easy to use. If a staff member feels threatened, they simply press the button. Their location will be relayed wirelessly to security personnel. Feedback is sent assuring the victim that help is on the way. If the staff member has to move, the wireless pendant will track their location. Plus, notifications can be sent out to other staff members to alert them of the situation.

These wearable panic buttons have saved countless lives, and they offer your staff peace of mind should an emergency situation arise. This directly impacts patient care since your staff will not have to worry about their personal security while on the job. Symtech Solutions will work closely with your healthcare facility and staff in order to implement and train on these life-saving devices. To learn more, reach out today!

Symtech Solutions has been helping healthcare facilities, including hospitals, regional medical centers, nursing homes, and assisted living facilities improve their patient care via technology since 1982. Our team boasts decades of experience of surveying your healthcare facility, making recommendations on which life safety communication systems we believe you could benefit from, and then designing, implementing, and servicing them once done.

From wireless pendants and healthcare whiteboards to interactive TVs and resident tablets, we offer the perfect additions for your staff and patients. We are here for you 24 hours a day, seven days a week so that if you are having a problem with your nurse call system, for example, we can either help you troubleshoot it over the phone, or we can send out a technician to have your system fixed quickly. We also offer system upgrades if you have an older nurse call system and would like newer capabilities.

As a reminder, improving patient care often entails improving staff experience, as well. Looking for ways to help your staff, such as helping to eliminate tasks that employees have to remember to do helps as well with mental fatigue and leaves employees feeling more energetic for their more important patient care tasks, only makes your patient experience better.

If you are interested in any of our life safety communication systems or rapid response systems, get in touch with us today!

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