If you own a restaurant, you rely on customer data in order to plan your staffing. For example, you want to have extra staff during the busy times, such as during lunch and dinner times, but less staff perhaps in the morning when it’s slow and in the mid-afternoon when not many people will visit. This saves you money in staffing costs so you don’t have employees standing around, as well as improves customer care experiences so you have enough staff to cover the busy times. This same principle holds true for healthcare as well.

Symtech Solutions offers nurse call systems so that your patients are taken care of. With the simple push of a button, your patients can notify nurses and staff that they need assistance, and a nurse is alerted. These types of nurse call stations have been around for a long time, but with the continued advance in technologies, they do much more now than just sound an alarm for help. Below, we’ll examine how nurse call reports can help identify units that are over or under staffed in order to better manage patient care. Contact us today to learn more!

HOW NURSE CALL REPORTS CAN HELP MANAGE PATIENT CARE

We partner with Jeron Electronics for their top of the line nurse call systems, which generate reports about your nurse call system. These reports from EIS (Executive Information System) use activity logging and reporting software tools in order to allow administrators to view the data, make staffing adjustments, and address any nurse call response issues that may affect patient/resident satisfaction and safety.

What Jeron’s Nurse Call Systems Can Provide

If there is an incident that needs investigating, you can generate a rapid response monitoring report that will recount the series of events that led up to the incident. These reports can be used to ward off any liability questions and to reassure family members that their loved one is being taken care of.

There are many different types of reports that are available with this nurse call reporting system so you can use them for your specific need:

• Summarized Call Reports. This is a snapshot view of all the nurse call reports for a certain time period. You can see call priority and activity, calls answered, in-person response times, and staff time in the room.
• Hourly Call Statistics Report. This report makes it easy to see the activity on an hourly basis. You can see how your healthcare facility’s needs change by the hour to help determine appropriate staffing.
• Detailed Patient Activity Report. Here, you can look up the calls and answers by patient. This is super helpful for family and to see if the patient may need more attention due to a deteriorating condition that should be looked into.
• Staff Assignment Report. This is for the staff to see what level they will be working for their shift.
• Exception Report. This rapid response monitoring report allows staff to see if there were any calls answered outside of the desired time frame so that they can be looked into.

These rapid response monitoring reports can be monitored anywhere, so that management can see what is happening in real time. As you can see, nurse call systems help improve patient care, but beyond that, they can be used to continually make improvements in patient care, help reduce liabilities, and save the healthcare facility money in staffing needs. 

Jeron and Nurse Call Reports show response times and other system activity allowing nursing managers to balance staff workload. They are incredible training tools for new nurses and extremely useful for recruiting new staff as well.

Symtech Solutions offers many types of Jeron Provider systems for you to choose from. We understand that every healthcare facility is unique, which is why all of our nurse call systems are customized to meet your facility’s needs. Some of our systems incorporate resident wander alerts and bed exit monitoring. Our terminals have ready access with touchscreen interfaces. Some have bathroom call stations with two-way communications, as well as integrated rounding reminders. We’ve done our absolute best to incorporate all of the tools you need to take care of your patients easily and simply.

CHOOSE SYMTECH SOLUTIONS AS YOUR NURSE CALL SYSTEM PROVIDER TODAY

Symtech Solutions offers many life-saving devices and electronic communications systems to help people around the world. By leveraging technology, we not only offer nurse call systems and Nurse Call Emergency Deployment Kits, but we also offer a wide variety of other solutions for your healthcare facility that will streamline processes, improve communication, and overall impact patient care. Our mission is to help improve your workflow and reduce the time it takes to perform tasks, so that you can have more time for your patients. Our team has years of experience and knowledge in ensuring your systems are reliable.

We believe that information is powerful, which is why we offer centralized reporting with our EarlyResponse system. This Centralized Code and Reporting Management System can integrate equipment into one notification and reporting system for your long-term care institution and hospital. Documenting patient care has become crucial in this day and age, and our mission is to help make that system as easy as possible for you. From wander prevention to nurse call systems, all of these can be integrated for easy access and management. Even your paging, emails, and wireless phones and radios can be added. Reporting not only improves patient care, but it also gives your staff peace of mind and liability protection, as well as saves you money in staffing issues that can impact patient care.

There are so many benefits to partnering with Symtech Solutions. We also offer RTLS locating and tracking equipment for your staff, patients, and equipment, infant security systems, digital whiteboards, public address and voice paging systems, and more. Our service hotline is open 24/7 so you can have answers to your questions and your systems fixed quickly. We offer free webinars so you can see for yourself how our systems can help your healthcare facility. Visit our site to learn more, or join a webinar today!