How to Choose a Long-Term Care Facility

It’s always a difficult decision when you realize that your loved one needs long-term care. However, assisted living, nursing homes, and rehabilitation centers have come a long way in the past few decades, and most now offer exceptional care and a great active lifestyle for their residents.
Symtech Solutions offers life safety communication systems and rapid response monitoring systems to healthcare facilities nationwide. Based in Pennsylvania, we help regional medical centers, nursing homes, assisted living facilities, and hospitals have the nurse call systems, digital whiteboards, real time location systems, and so much more that they need to improve staff efficiencies and patient care, as well as improve safety for residents. Below, we’ll offer up some tips on how to choose a long-term care facility for your loved one. Contact our team to get started today!
HCAPHS 5-Star Rating
The quality of care your loved one receives should be top on your list of considerations. There are many outside ways to measure this, such as the HCAPHS (Hospital Consumer Assessment of Healthcare Providers and Systems) rating system. This system measures the quality of patient care at hospitals and other medical facilities. It takes into account many factors, such as safety of care, mortality, patient experience, timeliness of patient care, and so much more. In addition, you can read online reviews to see other patients’ experiences and ask for referrals from friends, family, and co-workers. You can read inspection reports that are public record on potential long-term care facilities that you are considering. The main objective is to execute thorough due diligence when investigating long-term care facilities for your loved one.
Staffing
Staffing is another area that can affect the quality of care your loved one receives. The overarching goal is to find a long-term care facility where there is adequate staff to give your loved one the care they need. You can ask the facilities about how many Certified Nursing Assistants they have on staff, if there is staff available during the day, what kind of therapies do they offer, and how much experience the staff has. Be sure to find out, too, if there are on-site medical personnel to offer advanced care when needed. Another important question to ask is if there will be the same staff offering care of your loved one.

Technology
Technology can play a big role both in the quality of care that is offered to your loved one, as well as entertainment options available. Does the long-term care facilities you are considering offer nurse call systems so that your loved one can easily call for assistance when needed? Do they offer wander management solutions, which would be a concern if your loved one has Alzheimer’s disease or dementia? Do they offer digital whiteboards so that your loved one’s care instructions can be easily communicated and so that your loved one can have their own tablet to use? Technology plays a large role in the quality of care of long-term facilities. Symtech Solutions is dedicated to bringing your long-term care facility the latest in life safety communication technology. Find out more today!
Quality of Life
Many people are hesitant to put their loved one into a long-term care facility due to concerns about quality of life. We all want our loved one to still be able to lead a high-quality life as they age. Thus, finding out if the long-term care facilities that you are considering offer social, recreational, religious, and cultural activities is important. In addition, be sure to ask about privacy considerations, if residents can have pets, and if there is a nearby area for residents to walk around. These activities are important so that your loved one can stay active, as well as hopefully can meet friends at their new home.
Symtech Solutions has been partnering with healthcare facilities, including long-term care facilities, since 1982, bringing them industry-leading technology solutions to meet their needs. One of the biggest concerns of a long-term care facility is keeping their residents safe. We offer a plethora of systems to do just that, from our wander management system to our panic buttons and wireless nurse call systems.
Our mission is to help you streamline your staff’s work, improve communication, and offer excellent patient care. We are a full-service life safety communication provider, meaning we can design your system, install it, train your staff on it, and then offer repairs and maintenance throughout the lifetime of your systems. We offer 24-hour support, seven days a week to help. This offers you peace of mind should an issue arise.
If you are interested in partnering with Symtech Solutions for our marvelous life safety communication systems, then call us today!


