Every healthcare facility wants to improve patient satisfaction and care. In addition, they want to lessen the monotonous work for their staff, so they are less likely to burnout. Symtech Solutions has been offering life safety communication and rapid response monitoring systems since 1982. Our decades of experience have allowed us to carefully craft, design, install, implement, service, and manage these systems so that your goals and objectives of offering better patient care and a better work environment for your staff are met. Below, we'll take a look at some automation ideas for your hospital that can vastly improve wait times and make your processes more efficient. Get in touch today!
Admissions and Check-In Process
There are many ways to automate and improve the admissions and check-in processes at hospitals. From implementing an app that allows patients to check-in themselves to allowing online insurance form submission, you can improve patient wait time with just these few simple steps. The faster patients' information can be processed upon arrival, the quicker they can be seen by a medical professional and the faster they will begin to feel better.
Emergency Room Operations
There are a myriad of tasks that ER workers have to complete before they can operate on patients (unless it's a true emergency). Most of these processes have to do with the back-end paperwork during the admissions and check-in processes, as well as the gathering of medical history. This helps to tighten wait times immensely.
Transfers to Other Hospitals
Another bottleneck can occur when patients are moved from hospital to hospital. All of the knowledge and paperwork gathered at one hospital has to be transferred to the new hospital. One way to speed this up is to have an inter-hospital portal or access network that all area healthcare facilities can have access to in order to eliminate the redundancy of repeating information and eliminate error during this repetition process.
Medical Documentation
Every person on a healthcare facility's staff who is directly involved with patient care and management needs to have access to the same information in order to better serve the patient, help eliminate errors, and offer workflow solutions. By having medical information and history available at the touch of a button, your healthcare staff can improve patient care and safety. Patients can input their own information for healthcare staff to access, saving time in the patient process.
Equipment Monitoring and Medication Supplies
Knowledge is power, and for a healthcare facility, knowing where your equipment is at all times is vital to saving patient and staff time. RTLS (real time location systems) allow for patient equipment to be located rapidly without checking every room for it. Similarly, it's important to know where staff are. With RTLS systems, you can actively see where staff are throughout the unit.
Patient Flow
Patients come and go in a healthcare facility. As you can imagine, if there are delays at any point during this process, from check-in to check-out, then wait times increase for everyone, dropping patient satisfaction. A lot of the delay has to do with delays in communication and information sharing. From a delayed communication in diagnosis to a misunderstanding of how many hospital beds are actually available, you can easily tighten up this with the appropriate workflow solutions.
PARTNER WITH SYMTECH SOLUTIONS TODAY
In order to improve patient processes at your hospital, it helps to have an outside, trained eye take a look at your workflow and offers solutions that improves patients' lives and staff's burdens. Symtech Solutions has been offering workflow solutions for your hospital for decades. Our team is passionate about helping you deliver exceptional patient care, which is why we stay abreast of the latest in technology to bring to you.
From offering cutting-edge workflow solutions that improve processes to helping with patient engagement solutions that help to make their hospital stay enjoyable, our company ensures your HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) scores improve. Staff productivity increases, their fatigue decreases, and patient care increases, which is a formula for success.
If you are interested in any of our life safety communication or rapid response monitoring systems, reach out to our team today. We offer customized solutions tailored to your hospital. When you call us, we'll schedule an on-site visit. Here, we'll gather your thoughts and ideas and what you'd like to see improved, and we'll tour your facility, making careful notes of your current systems and where you'd like to improve. Then we get to work designing your system and then schedule installation. After that, we offer training for employees and on-going support and maintenance. Get started today!