Symtech Solutions is a leader in the life safety communication and rapid response monitoring industries. We offer custom solutions for your healthcare facilities, including wireless nurse call systems, wander management solutions, and digital whiteboard systems. Our mission is to help healthcare facilities around the nation improve their processes, which both eases the job of the staff and increases customer satisfaction. In our last blog post, we took an in-depth look at the design process for our life safety communication systems. Below, we’ll examine the installation process in detail. Call us for a consultation today!

HOW OUR LIFE SAFETY COMMUNICATION SYSTEM INSTALLATION PROCESS WORKS

Pre-Installation Process

Once we’ve received written approval and agreement on our life safety communication solution for your healthcare facility, we’ll begin preparing for the installation process. Here, we’ll order all necessary equipment within 24 hours. Then, it’s just a matter of waiting on the equipment to arrive. After that, we program your rapid response systems and organize them to facilitate the installation process.

Installation Begins

When we’re ready to begin the install, Symtech will work with you to determine the best times. We also ensure we start in the section of your choosing. There are many ways we can perform the installation of your life safety communication system. We can do it by floors or by room availability. Ultimately, we are flexible, so whatever works for your healthcare facility is fine by us. If we are replacing an old rapid response system, we will make sure the old system continues to run as we install the new system. This will ensure minimal downtime.

Our friendly technicians are always courteous to residents, patients, staff and guests, and if we need to access their room while they are there, we accommodate their needs. Occasionally, installation of your life safety communication system will be performed by third-party installers. Sometimes this is required by the facility or the area. In this case, we provide the plans and equipment while they install the rapid response solution. After installation is complete, Symtech Solutions will test the new system and will certify that it is running properly.

Certification and Testing

After the successful installation of your life safety communication solution, Symtech will fully test the system and we will certify the system. This will be done whether Symtech or a third-party installer does in the installation. We’ll perform a walkthrough with you of the system and ensure all of your questions are answered and you understand its operational needs. Furthermore, depending on the system, we’ll schedule a training for your staff, especially if this is a life safety communication system they have never used before. Training can be virtual or in-person in some situations. Additionally, training can be for the end user or for technical staff. The level of depth can be chosen by the staff. We are always happy to answer all of your questions so that your rapid response system has the best success.

Continuous Service

After the system is installed, Symtech will be there to help fix the small bugs in the system. Symtech also offers a 2 year installation warranty on top of any product warranties the manufacturer may offer. If any maintenance, additions or help in general is needed, Symtech is always ready to help 24/7/365. You can contact us through our service number (215) 953-5858 where you will always reach a live person. Depending on your solution and facility, remote service can be performed to troubleshoot any problems.

CHOOSE SYMTECH SOLUTIONS FOR YOUR LIFE SAFETY COMMUNICATION NEEDS TODAY

Symtech Solutions offers the best life safety communication and rapid response monitoring systems for you. Our team of account managers, system architects, and project managers will guide you through the entire process of choosing the right communication system solution for your healthcare facility. We’ll help you with the design, installation, and deployment process every step of the way. Afterward, we will service your system. Our certified technicians are on-call 24 hours a day, 7 days a week, every day of the year. Call to get started today!