COVID-19 introduced many new workflow challenges for the healthcare industry. With virtually the same budget constraints and resources, yet many increasing demands on these resources, the healthcare industry has to adapt in order to keep providing top-notch patient care at affordable prices.

Symtech Solutions offers the healthcare industry many communication and life safety communication systems, from emergency nurse call kits to RTLS locating and tracking systems. We leverage technology to provide integrated solutions that can improve workflow and efficiencies in healthcare providers’ everyday life. Below, we’ll take a look at some of the ways we can use IT investments in order to help solve new workflow challenges from COVID-19. Contact us to learn more today!

IT INVESTMENTS THAT CAN HELP SOLVE NEW WORKFLOW CHALLENGES FROM COVID-19

Automated & Virtual Solutions

The more processes can be automated, the more efficiencies can be made. With regards to nurse call systems, these automations must be added in order to reduce the amount of time needed for procedures rather than for patient care. This will allow for more time for healthcare providers to see more patients.

By investing in a modern nurse call system, such as Jeron’s nurse call and Midmark’s RTLS (Real Time Location Systems) are helping to improve nurse call workflows. These devices allow everyone to see where providers are located at any given time, so when a call comes in the nearest person can attend. Immediate notifications and alerts can be sent. Corridor lights can illuminate indicating the type of call. When providers respond, the system automatically detects their presence and can cancel the call for them, eliminating the step of the providers manually cancelling the call.

With data tracking, RTLS nurse call systems can track how long staff were in the room, helping with liability and compliance issues as well. This data can then be analyzed by administrators to see how patient care is delivered and how the processes and procedures can be improved.

The goal is to eliminate the extra manual steps such as round log forms that break the workflow. When providers don’t have to stop to enter data, the process is streamlined, allowing for hands-free operation and improved efficiencies. By not having nurses who are far away respond to the patients, this improves response time and saves the time of travel. Automating the record keeping is a huge burden lifted off the shoulders of nurses and providers.

Staff also feels safe and protected. With RTLS technology, a threat can easily be attended with a staff panic alerting system. Since the nurse’ exact location is known, backup can respond quickly. Nurse rounding can then be automated without the constant input from the nurses. Patients enjoy overall better care with these faster response times.

HOW SYMTECH SOLUTIONS IS HELPING WITH IT TECHNOLOGY AND WORKFLOW SOLUTIONS

Symtech has been a leader in IT solutions for the healthcare industry since 1982. Our systems integrate seamlessly, allowing for even more collaboration and ease in a healthcare facility’s workflow. Our mission has been to increase patient care, staff satisfaction, and improve workflow so efficiencies can be found. By doing this, we help to relieve staff and help prevent burnout. We also have been working diligently to improve patient staff safety and reduce the number of patient calls.

Technology and automation are the key to solving workflow challenges brought about by COVID-19. By automatically capturing nurse response times to patient calls and collecting this data, time is freed, liability issues are averted, and the data collected can be used to make even more improvements. RTLS systems can be used to track not only providers, but also patients and equipment as well to improve efficiencies. Digital whiteboards and teleconferencing are allowing doctors and patients to speak to one another without having to enter the room. This helps curtail the spread of any infectious diseases by keeping contact to a minimum.

In essence, technology will help automate nurse call workflows and allow for passive rounding. Innovations will only continue to meet the challenges of the healthcare industry. Symtech Solutions offers many solutions to these challenges, from centralized reporting to digital whiteboards and Mimo Touch-free Temperature Screening Kiosks. We are constantly innovating to meet the challenges the healthcare industry faces. In addition, we offer 24/7 support services as well, so if you have a question or need a technician, we can help. We will train your staff on our systems as well. Our customers include regional medical centers, nursing homes, assisted living facilities, and local hospitals that rely on us to help with their upgrades, maintenance, and more. All of our products work seamlessly together, allowing for integration solutions, more data, and ease of use.

We offer free webinars in order to see how our solutions can help solve your problems. You can visit our website for more information, and to sign up today!