Communication is key no matter what industry you are in. In fact, many problems are caused when communication is lacking. In the healthcare field, communication is vital, especially in a hospital setting where the staff rotates in and out on a daily basis. Being able to accurately communicate the needs of the patient and the steps in patient care is vital to patient care.

Symtech Solutions has been offering the best telecommunications and life safety communication systems in the healthcare field since 1982. We serve regional medical centers, nursing homes, assisted living facilities, and local hospitals with cutting-edge technology to provide patient and provider safety and improve patient experience in a COVID-19 world. Below, we’ll take a look at how digital health is becoming the new standard in a post-COVID-19 world. Contact us today to learn more!

HOW DIGITAL HEALTH IS THE NEW STANDARD IN A POST-COVID-19 WORLD

Improves Communication

Digital whiteboards have been a new standard in hospitals in recent years. By leaving important patient updates and notes, as well as procedure information and health status on whiteboards, providers can easily see where the patient stands in their treatment plan, and the family of the patient can see as well. When used, digital whiteboards reduce potential errors made by misspellings, uncleaned boards or manual input. When shift changes occur, the time it takes to communicate between providers is cut in half since all patient information and notes can be accessed quickly on the digital whiteboard.

Helps with Scheduling

Digital whiteboards are also great tools to communicate schedules as well, especially in operating rooms and emergency rooms. With one glance providers can see when a specialist will be in and which care team is already on duty. Digital whiteboards can integrate with a facilities scheduling system and update the whiteboards automatically.

Digital Whiteboards Make It Easy

Over the past few years, traditional dry erase boards have been replaced with digital whiteboards that have improved processes even more. No more bad hand writing or losing precaution tags outside the patient room. These digital whiteboards make it easy to read and update patient information. Patient information is automatically pulled from electronic health records (EHR) and new information is automatically updated to the patient’s records.

Remote Possibilities

With COVID-19, the emphasis has now been placed on finding healthcare solutions that limit the exposure of both patients and providers to each other. Remote visits and telehealth solutions have exploded as patients can now comfortably “see” their providers via a video screen. This allows for doctors to diagnose and make treatment decisions remotely without anyone having to travel. This has shown to increase patient experience and satisfaction immensely. After all, there is no waiting in a waiting room, being exposed to germs, no one needs to travel, which saves time and money in transportation costs, and scheduling is much easier and faster. More patients can be seen as well since you don’t need a buffer time for late arrivals.

Remote Communications

Another possibility that digital whiteboards are opening up is communication between provider and patient without the provider having to enter a patient’s room, again cutting down on exposure risks and keeping everyone safer. A doctor can now talk to the patient safely from outside the room. This also protects patient privacy. Cameras are used, and patients never have to leave their beds. These new digital whiteboards can be integrated with existing nurse call systems, saving both time and money for the healthcare facility. Collaboration between providers becomes easy as well via teleconferencing. There are literally hundreds of uses of this from consulting on the need to transfer a patient to a different hospital to getting advice and a second opinion quickly.

Communication in a Post-COVID-19 World

All digital solutions are only going to increase in the healthcare industry, not only because viruses such as COVID-19 demand it, but also because patients want it as well. The 21st century has become all about ease and efficiency, from ordering products online that come to your door without having to fight traffic to having all of your doctors’ appointments from the comfort of your living room.

Technology has gotten us to the point where using telecommunications has become mainstream, and it will only continue to evolve as more applications are developed and needed. Provider efficiencies will only continue to rise, as will patient care quality. This by no means implies that the traditional provider/patient relationship will go away anytime soon. Patients love seeing their doctors, and in-person diagnostics will not go away. After all, you can’t push on a patient’s belly from afar. However, for those instances where an interview will suffice, telehealth will continue to be implemented on an increasing basis.

CHOOSE SYMTECH SOLUTIONS IN THE POST-COVID-19 WORLD TODAY

Symtech Solutions has been a healthcare industry leader and innovator since our founding in 1982. By investing early on in cutting-edge technology, such as nurse call systems, infant security, and RTLS (Real Time Locating Systems) and tracking systems, we’ve been helping medical facilities and doctors do their job better, easier, and more effectively. Our products have created efficiencies in processes that save hours in a week that add up to days over the course of a year. This improves work/life balance for providers that is incredibly important in order to avoid burnout. With digital technology, everyone benefits.

We offer patient and hallway whiteboards, as well as staff whiteboards and interactive TV. Patient whiteboards will focus on the health information for the patient, from care history to the last time they were seen. Hallway whiteboards can help with patient precautions as well as with care team information, visitor restrictions, and more. Digital nurse station displays allow for superb coordination for nurses on patient care, from nurse call alerts to the amount of time the patient has been waiting. Interactive Healthcare TV is more for the patient who can watch streaming services, listen to relaxing music, and also view their health history as well.

Symtech Solutions puts the needs of our customers first. We offer a 24/7 hotline for when you have a question or a concern with one of our technology products. We have a team of system-certified technicians ready to help you get your system back up and running. We offer warranties on all of our systems, from nurse call and digital whiteboards to public address and wireless phones. We understand that you can’t go a moment without some of these vital rapid response systems. Our mission is to solve problems healthcare facilities face, while improving safety for all. Sign up for a webinar to see our technology solutions for healthcare in action, or contact our team to learn more!